Cookie Policy

Prism Candles & Co. uses cookies and similar technologies to ensure the proper functioning of its online store and, where required and with the appropriate consent, to measure website traffic and operate analytics and marketing tools.

Technically necessary cookies may be used without consent where they are genuinely required to provide the service requested by the user. Prior consent is required for non-essential cookies and related technologies where applicable law requires it.

1. Necessary Cookies

Necessary cookies support functions required for the proper and secure operation of our website and online store, including:

• WooCommerce functionality.
• The shopping cart and checkout process.
• Maintaining user sessions where necessary.
• Basic security functions.
• Storing cookie consent preferences.

These cookies do not require consent only when they are technically necessary to provide the service requested by the user.

2. Analytics Cookies — Optional

With the user's prior consent, we use Google Analytics 4 (GA4) to better understand how visitors use our website.

Depending on the configuration of the service, the data may help us understand:

• The number of visits and overall website traffic.
• The sources of website traffic, such as search engines or social media.
• Which pages and products attract interest.
• How visitors navigate our online store.
• Key e-commerce events, such as adding products to the cart and completing purchases, where these events have been configured.

Non-essential analytics cookies and related technologies remain disabled until the required consent has been given.

3. Marketing Cookies — Optional

With the user's prior consent, we use Meta Pixel to measure and optimise the advertising activities of Prism Candles & Co.

Depending on the configuration of the service, Meta Pixel may be used for:

• Measuring advertising effectiveness.
• Recording actions related to advertising campaigns (conversions).
• Understanding how visitors interact with our website.
• Creating or optimising advertising audiences, where applicable.

Marketing cookies and related technologies are not activated before the required consent has been obtained.

4. Google Search Console

We use Google Search Console to monitor our website's presence and performance in Google Search results.

Google Search Console is a tool for managing and analysing a website's presence in search results. It does not, by itself, constitute a separate cookie category that needs to appear in the cookie banner.

5. Stripe and Payment Cookies

Stripe is used to process card payments in our online store.

Depending on the final technical integration and the settings of the relevant WooCommerce plugin, Stripe or related payment services may use cookies or other technologies for secure transaction processing, fraud prevention and the operation of their services.

Whether consent is required for any such technology depends on its purpose and the applicable legal requirements.

The specific cookies, their purposes and their durations will be documented in this policy following a technical review of the final payment integration.

6. Managing Your Consent

When visiting our website, you can manage your preferences for non-essential cookies through the cookie banner and the relevant settings.

The available options will include:

• Accept All: Accept all available cookie categories.
• Reject Non-Essential Cookies: Reject non-essential cookies while allowing only those necessary for the website to function.
• Cookie Settings: Select the available cookie categories individually.

Non-essential cookies remain disabled by default until the required consent has been given.

You may withdraw or change your preferences at any time through the website's cookie settings. Withdrawing consent must be as easy as giving it.

The exact functionality of these options depends on the final configuration of the website's consent management mechanism.

7. Changes to This Cookie Policy

This Cookie Policy may be updated when the technologies, plugins or services used on our website change, or when updates are required due to changes in applicable law.

The latest version will be published on our website and will state the date of the last update.

If you have any questions about this policy, please contact us at prismcandlescogr@gmail.com.